Comments, Suggestions, Complaints and Compliments

Simply Pharmacy

Registered premises:
2a Sefton Road, Litherland,
Liverpool, Merseyside.
L21 7PG.

Tel: 0151 281 5423


Simply Pharmacy is the trading name of
iPharmacy Sefton Limited.

Our Pharmacist:

Mr Saleem Jabbar - GPhC Reg. No. 2038114.

Office Hours:

Monday to Friday 9am to 6pm.

Closed: Weekends & Bank Holidays.

We Care What You Think

We aim to provide a professional service and respond to our customers’ needs.

We welcome any comments regarding the products or services you have received from our pharmacy to ensure we maintain the highest standards.

Please discuss any matters with Saleem, our Superintendent Pharmacist, or contact us at our registered premises.

We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.

To Download a copy of our Suggestions, Comments and Complaints Procedures, click below.

Download (156Kb)

Whilst we hope that there is never a need to make a complaint, if you are in any way dissatisfied with any aspect of the service you have received from Simply Pharmacy, please write to our Superintendent Pharmacist.

To Download a copy of our Suggestions, Comments and Complaints Form, click below.

Download (136Kb)

If you need to download the FREE Acrobat Reader software, please click here.

Adobe Reader Download.

You may also seek advice from the NHS England Contact Centre. The NHS England Contact Centre is the first point of contact, they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services.

NHS England Contact Centre
Tel: 0300 311 22 33
NHS England, PO Box 16738h
Redditch. B97 9PT

An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS.

The Gateway Conference Centre
71 London Road
L3 8HY
Tel: 0300 456 8350

General Pharmaceutical Council (GPhC)

The GPhC is the regulator for pharmacists, pharmacy technicians and pharmacy premises in Great Britain. Anyone wishing to make a complaint on a professional issue may contact the GPhC at the following address:

The General Pharmaceutical Council
25 Canada Square
E14 5LQ
Tel: 0203 713 8000